Many of our cell phone data recovery cases include: water damage, dropped phones, fire damage, and damage to phones through deliberate acts such as being crushed or smashed or run over by a car. In most cases, we can perform a successful data recovery of the contents including pictures, music, text messages and documents. With the advancement of manufacturer technology and the consumers concern for information privacy, many smart phones are now encrypted including: all Apple iPhones 4S and newer models and many of the newer Android phones and older Android phones with new Android Operating Systems. We have performed many successful data recoveries on these types of phones and are continuing to improve our recovery success by staying up to date with the constant changes in technology. In addition to the dynamic changes in technology, we constantly develop our own cutting edge techniques based on our own in- house research and development.
There are several techniques that are used to recover information from the damaged device. Typical data recovery companies that recover smart phone and cell phone data try to restore functionality working with the logic board of the actual device. We do not repair phones to return to the customer and rarely try to restore functionality to the device. Our primary goal is to provide data recovery and data recovery only. Depending on the model of phone, we actually remove the relevant chips and provide data recovery from our own designed, engineered and manufactured jig. We are one of the few data recovery companies that use this technique and we were one of the first companies providing the original “chip off” data recovery before manufacturers started encrypting data. The highly technical skills of our specialized staff allows us to provide our customers with a high level of confidence that the information stored on the damaged device will be recovered.