Welcome to RecoverItAll.com data recovery status faq’s
If you have reached this page, you have an active data recovery case with recoveritall.com and are following a link from our automated email system. Here you can get detailed answers to the status of your case. Below is a list of statuses that you may have received in an email. This system will help you in determining in great detail what exactly is taking place in regards to your case. This will also help you in determining if you need to take further action and contact our facility. You may receive one or more of these automated messages. Below is a list of all possible messages generated by the automated system.
COMMON DEFINITIONS:
HSA – Head stack assembly. This is the actuator arm, pre-amp and individual read / write heads that make up the complete mechanism that reads and writes data to and from your disk platters as the drive spins.
Patient Drive – Customers original drive that is need of data recovery.
Donor Drive – A fully functional drive matching the same manufacturer specific parameters as the Patient Drive. Donor drives are used for their internal parts such as the preamp, HSA (Head Stack Assembly) and more.
Media Drive – A brand new drive used to put your recovered data on for customer use.
- Arrived Office
- On Bench
- In Clean Room
- Call Customer For Approval
- Customer Approved DR – Proceed
- Imaging
- In Queue
- Extracting Data
- Parts Being Sourced
- Parts Ordered
- Parts Arrived
- Waiting On Return Email / Call from Customer
- Complete – In Transit
- Complete – Delivered
- Complete – Call Customer for Pickup
- Waiting for Customer Pickup
- Message Left for Customer
- Complete – Unrecoverable
- Customer Refused DR – Case Closed
- TBD
- Cold Case To Be Revisted
- Waiting for Customer Pickup
- Waiting for Customer Pickup
- Waiting for Customer Pickup
- Waiting for Customer Pickup
- Waiting for Customer Pickup
- Waiting for Customer Pickup
- Waiting for Customer Pickup
- Waiting for Customer Pickup
- Waiting for Customer Pickup
- Waiting for Customer Pickup
- Waiting for Customer Pickup
- Waiting for Customer Pickup
- Waiting for Customer Pickup
- Waiting for Customer Pickup
- Waiting for Customer Pickup
- Waiting for Customer Pickup
- Waiting for Customer Pickup
- Waiting for Customer Pickup
This is the very first step in the process when a device has been entered into our database and the technicians in our lab have become notified of a new data recovery case.
Your device has entered our lab and is being actively worked on by one of our data recovery engineers. Your device may enter this status many times at different stages during the data recovery process.
Your device has entered our clean room facility. Visual inspections of your platter(s) occur here as well as read / write head transplants, platter transplants, spindle motor seizure issues and anything related to the internal workings of the drive. Generally the device does not stay in the clean room facility for extended periods of time so keep an eye out for a future email update.
You will be receiving a phone call communication shortly. A sales representative will be calling to discuss your data recovery case and the options available for continuing your case.
You have agreed to proceed forward with your data recovery case and your data recovery engineer will be authorized to continue toward completion.
This is one of the most important parts of your data recovery. Our data recovery machines are making a bit for bit copy of the patient drives data. If your device is being imaged, this means we are recovering good data. The integrity and amount of good data recovered will be available at the conclusion of the imaging process.
Your media is in line to be attended to by one of our data recovery engineers in the order it was received.
This is one of the final processes in the data recovery. This is where we transfer all the recovered user data to the media drive.
We are actively engaged in locating and procuring a donor drive for your data recovery case. Even though we have a continually expanding inventory with over 30,000 drives, we occasionally have a need for a donor drive which we do not stock. Our vendors are contacted continually to help us locate and acquire working donors.
Your donor drive has been located and is on it’s way to us.
Your donor drive / parts have arrived and attention will be given to your case ASAP.
We have contacted you via email or phone and we are awaiting return communication before we can continue.
Your data recovery is complete and your original media is being moved from our lab and secure facility to the office for you to pick up.
Your data recovery is complete and you can pick it up at any time during business hours.
Your data recovery is complete and you will be receiving a call shortly advising you of your total charges and to make arrangements to pick up your data.
Your data recovery is complete and we are waiting for you to pick up your data.
We recently left you a message and are asking for some return communication.
All reasonble efforts have been exhausted in trying to recover your data and unfortunately there were circumstances beyond our control.
You have decided to discontinue data recovery efforts. Your original data recovery media will be available for you to at our earliest convenience.
To be determined – We have temporarily paused the progress of your case due to various reasons. Please contact us for further information.
Your original data media is locked in our secure area. Quarterly, RecoverItAll.com revisits older cases as new technologies are released. This particular case is a good candidate for a successful data recovery in the future if certain technologies are pioneered. We have had good success in implementing additional technologies and newly released manufacturer specific technolgies often resulting in data recovery success where in teh past it just was not possible.
Your data recovery is complete and we are waiting for you to pick up your data.
Your data recovery is complete and we are waiting for you to pick up your data.
Your data recovery is complete and we are waiting for you to pick up your data.
Your data recovery is complete and we are waiting for you to pick up your data.
Your data recovery is complete and we are waiting for you to pick up your data.
Your data recovery is complete and we are waiting for you to pick up your data.
Your data recovery is complete and we are waiting for you to pick up your data.
Your data recovery is complete and we are waiting for you to pick up your data.
Your data recovery is complete and we are waiting for you to pick up your data.
Your data recovery is complete and we are waiting for you to pick up your data.
Your data recovery is complete and we are waiting for you to pick up your data.
Your data recovery is complete and we are waiting for you to pick up your data.
Your data recovery is complete and we are waiting for you to pick up your data.
Your data recovery is complete and we are waiting for you to pick up your data.
Your data recovery is complete and we are waiting for you to pick up your data.
Your data recovery is complete and we are waiting for you to pick up your data.
Your data recovery is complete and we are waiting for you to pick up your data.
Your data recovery is complete and we are waiting for you to pick up your data.